Executive Diploma in Municipal Management



The curriculum of this Diploma distills management needs into 19 curricular sessions that are offered in a modular structure. Each curricular module is in the form of a one-day workshop, led by a subject matter expert.

The Executive Diploma in Municipal Management Program is comprised of 19 workshops held over two Terms, followed by a research report submission, which forms the basis by which participants in the EDMM are evaluated.

Workshop Descriptions

Media Relations Skills and Strategies

At a certain point, all municipal managers will have to deal with the demands of media inquiries and interviews. This workshop provides strategies, tips and techniques that enable you to better manage these demands. It explores what you can do individually, and organizationally, to promote success stories and address issues in a responsible and professional manner. The lessons learned in this course are broadly applicable to a wide range of communications challenges and demands, including presentations, social media use and presentations.

Municipal-Provincial Relations for Municipal Managers

This workshop provides a discussion forum for municipal managers to explore various topics such as understanding changes in provincial-municipal relations over the past 10 years and how provincial policies and laws are developed. It then leaves participants with specific skills, tools and techniques for building effective relationships with provincial officials and assessing and influencing changes in these policies and laws. 

Human Resources Law

This workshop is designed to provide participants with a solid foundational understanding of employment laws and legal concepts in the Province of Ontario and how they apply to employers operating in the municipal sector.

Proven Strategies in Talent Development and Succession Planning

This workshop is designed to provide participants with a solid foundational understanding of employment laws and legal concepts in the Province of Ontario and how they apply to employers operating in the municipal sector.

Public Sector Trends

Participants at this 2-day workshop discuss topics such as models of management, working with elected officials, citizens and stakeholders, public service ethic; diversity and representativeness, designing participatory structures and processes, fiscal austerity and innovation, and more.

Staff-Council Relations

Relations and interactions between the executive and the legislative branches of municipal government form the most important link to the smooth running of municipal government. This workshop helps participants understand the nuances of this relation.

Corporate Performance Measurement and Continuous Improvement

This workshop discusses the different types of performance measurement systems using specific examples from diverse municipal departments, along with OMBI & MPMP.  Participants will learn about measurement as a management tool that is very useful in achieving continuous improvement and achievement of results for citizens.

Corporate Financial Integrity and Controllership

This workshop addresses the subject of corporate financial integrity and how to achieve it through effective controllership practices in the municipal government environment. Participants learn how the application of these principles protects the financial assets of a municipal corporation and its public reputation.

Building Business Cases

This workshop helps participants learn the formal structure for a well documented business case, paying special attention to components of the proposed plan, feasibility analysis, milestones and deliverables. The workshop will discuss immediate and longer term financial impacts and the importance of knowing your stakeholders and decision makers when preparing and then presenting a business case. Participants will learn about corporate risk management theory as it relates to building a successful business case.

Communication and Listening Skills for Municipal Managers

Using an interactive format, this workshop refreshes participants’ understanding of what leads to effective communication. At the end of this workshop, participants will understand and identify communication and listening skills related to personal and organizational effectiveness, and will be able to develop a personal action plan to help transfer the learning to their professional role, responsibilities and workplace.

Public Consultations & Citizen Engagment

This workshop examines the benefits attributed to the principles and practices of public voice and citizen choice. A key focus of the workshop centers on tools and techniques designed to foster two-way active dialogue between citizens and government to create a climate of social trust and connectedness. 

Organizational Behaviour and Leadership Development

This workshop will examine both the theory and practice behind organizational behaviour and leadership development.  The intent is to give participants a broad understanding of the various philosophies and concepts but more importantly, have them come away with the ability to apply those principles and concepts to their workplace.  Topics will include dealing with leadership, motivation, coaching/mentoring of staff, ethics and empowerment. 

Managing Employee Performance to Achieve Organizational Results

This workshop helps participants understand the basic concepts of results oriented employee performance management in order to help contribute to achieving organizational results and to encourage employees to learn and grow.

Internal and Public Policy Development and Evaluation

This workshop examines the subject of policy development and evaluation in a municipal government setting. The characteristics of effective organizational policies will be reviewed together with an approach for their communication, documentation and evaluation. A number of specific internal policies on employee conduct and administrative procedures will be discussed and analyzed. 

Labour Relations and Collective Bargaining

This program attempts to demystify the world of labour relations by helping participants understand the proper role of management in a unionized workplace; the nature of collective bargaining; the importance of promoting positive workplace relations in a unionized environment; and more. 

Strategic Planning

Strategic planning and gap analysis are management tools that help organizations stay focused on their goals and use available resources in an optimal manner. This workshop identifies the key steps in developing a strategic plan for the municipal sector.

Organizational Financial Management

This workshop reviews the broad nature of the financial portfolio of a contemporary municipality and outlines the procedures and policies that are the attributes of an effective municipal financial organization. It discusses important financial responsibilities such as annual budgets, annual financial statements, as well as cash management and investing, accounting for capital assets, and risk management. 

Public-Private Partnerships

This workshop will focus on the defining factors, circumstances, techniques, and decision-influencing criteria needed for the creation of successful public-private partnerships. These include coordination with external consultants, funding sources and structures, contracting and procurement challenges, risk management, key provincial, federal, and industry resources, and more. Essential ingredients and key influencing factors of current municipal P3 models will also be considered. 

Project and Portfolio Management

This workshop focuses on the key principles and elements for successful project and portfolio management, starting with the differences between the two. Careful attention will be paid to the importance of good planning and clarity as a foundation for all PPM undertakings, planning with stated desires and outcomes at the front end.