Education & Events

Municipal Clerks Institute (MCI) - Level 1



Registration is now closed. Course is full.

MCI Level 1 is an education program for municipal staff who are new to the clerk’s department or the clerk’s role. It is designed to connect you with seasoned experts and participants across Ontario who share an interest in the unique, challenging, and complicated role of a municipal clerk. 

AMCTO is an approved IIMC (International Institute of Municipal Clerks) Educational Institute Partner. 

MCI Level 1 Program Structure 

The program consists of the following: 

  • Four days of live classes via Zoom on March 2nd, 3rd, 9th & 10th. Each day starts at 8:30 am and wraps up by 3:00 pm Eastern time. 

  • Online networking, discussions with instructors, and breakout group discussions with participants across the province. 

  • A 250- to 500-word written reflection of what you learned from the program and how it relates to your municipality due on Thursday, March 24, 2022. 

You will receive a certificate of completion upon fulfilling the requirements of the program.  

Please note: 

  • Attendance and participation are expected on all four days. Please confirm your availability on the class dates prior to registering. 

  • MCI does not include training for the 2022 municipal election. The AMCTO Municipal Elections Training Program (AMETP) is offered separately. 

Who Should Attend  

  • Municipal staff new to the clerk’s department or a clerk’s role  

  • Individuals looking for a career as a clerk or in the clerk’s department  

  • Committee coordinators, elections assistants, committee clerks, or any support role within the clerk’s department  

Program Topics 

  • Government and Governance: An overview of the municipal government structure focusing on the role of the clerk within the municipal corporation (Instructor: Jeffrey A. Abrams, Co-Principal, Principles Integrity) 

  • Information Management, Access and Privacy: An overview of MFIPPA and municipal records management responsibilities (Instructor: Else Khoury, Primary Consultant, Seshat Information Consulting) 

  • Appointed and Elected Official Relationships: Political and organizational acuity, including relationships between staff and elected representatives (Instructor: Ron Shaw, President, Ron Shaw & Associates Inc., and former CAO of the City of Stratford)

  • Communications Management 101: Communications planning, key messages, responding to the public (Instructor: Michael Genova, Chief, Communications and Economic Development, City of Vaughan)

  • Municipal Budgeting and Basic Finance: A basic financial overview including legislated obligations, budgeting, processing, recording, and reporting (Instructor: Gayle Frost, former Commissioner of Corporate Services and Finance for the County of Prince Edward)

  • Effective Meeting Management: Rules of procedures, protocols, closed meetings, minute taking, and the conducting of effective meetings (Instructor: Debi Wilcox, CEO and Founder of Meeting Solutions Group, Professional Registered Parliamentarian)

  • Customer Service and Service Orientation: Includes citizen-centered government and complaint management (Instructor: Kate Johnston, Public Sector Service Solutions Consultant, Kate Johnston Consulting)

  • By-laws and Policies & Procedures: Drafting notice periods, enforceability, vulnerability, short form wordings, set fines (Instructor: Shayne Turner, Municipal Compliance Solutions)

  • Municipal Performance Measurement and Management: Using performance measurement to demonstrate the impact of local government (Instructor: Steve Saric, Director, Corporate Strategy Office, Region of Peel)

  • Municipal Law:The Legislative Framework: Statutory responsibilities related to specific legislation and interpreting legislation; overview of the legislation that references a defined role for the clerk (Instructor: Rick O'Connor, City Clerk, City of Ottawa)

  • Licensing & Legislative Services: Overview of the legislative landscape; statutory vs optional obligations (Instructor: Rick O'Connor, City Clerk, City of Ottawa)

(Please note: schedule is subject to change)
Refund Policy: All cancellations must be confirmed to AMCTO in writing. A refund levy of $226.00 (includes HST) will be applied to all cancellations received up to fourteen (14) business days prior to the event. Refunds are not granted for cancellations made within thirteen (13) days or less of the event date.