Education & Events

Municipal Clerks Institute (MCI) - Level 1





Please note that MCI Level 1 has reached full capacity and registration is now closed. We will host another session in the Fall.

MCI Level 1 will be offered on March 2, 9, 23 and 30, 2023.

If you would like to put your name on a waitlist, please email Jeanne Moon

Note: (MCI Level 2 will be offered on May 3, 10, 17 and 24, 2023).

MCI Level 1 is an education program for municipal staff who are new to the clerk’s department or the clerk’s role. It is designed to connect you with seasoned experts and participants across Ontario who share an interest in the unique, challenging, and complicated role of a municipal clerk.

AMCTO is an approved IIMC (International Institute of Municipal Clerks) Educational Institute Partner. 

MCI Level 1 Program Structure 

The program consists of the following: 

  • Four days of live classes via Zoom. Each day starts at 8:30 am and wraps up by 3:00 pm Eastern time. 

  • Online networking, discussions with instructors, and breakout group discussions with participants across the province. 

  • A 250- to 500-word written reflection of what you learned from the program and how it relates to your municipality.

You will receive a certificate of completion upon fulfilling the requirements of the program.  

Please note: 

  • Attendance and participation are expected on all four days. Please confirm your availability on the class dates prior to registering. 

Who Should Attend  

  • Municipal staff new to the clerk’s department or a clerk’s role  

  • Individuals looking for a career as a clerk or in the clerk’s department  

  • Committee coordinators, elections assistants, committee clerks, or any support role within the clerk’s department  

Program Topics 

  • Government and Governance: An overview of the municipal government structure focusing on the role of the clerk within the municipal corporation 

  • Information Management, Access and Privacy: An overview of MFIPPA and municipal records management responsibilities 

  • Appointed and Elected Official Relationships: Political and organizational acuity, including relationships between staff and elected representatives 

  • Communications Management 101: Communications planning, key messages, responding to the public

  • Municipal Budgeting and Basic Finance: A basic financial overview including legislated obligations, budgeting, processing, recording, and reporting 

  • Effective Meeting Management: Rules of procedures, protocols, closed meetings, minute taking, and the conducting of effective meetings 

  • Customer Service and Service Orientation: Includes citizen-centered government and complaint management 

  • By-laws and Policies & Procedures: Drafting notice periods, enforceability, vulnerability, short form wordings, set fines 

  • Municipal Law:The Legislative Framework: Statutory responsibilities related to specific legislation and interpreting legislation; overview of the legislation that references a defined role for the clerk 

  • Licensing & Legislative Services: Overview of the legislative landscape; statutory vs optional obligations 

(Please note: schedule is subject to change)

Refund Policy: All cancellations must be confirmed to AMCTO in writing. A refund levy of $226.00 (includes HST) will be applied to all cancellations received up to fourteen (14) business days prior to the event. Refunds are not granted for cancellations made within thirteen (13) days or less of the event date.