Education & Events

Municipal Clerks Institute (MCI) - Level 2


Registration has closed for the Spring 2022 cohort.

MCI Level 2 is the second part of AMCTO’s education program designed for municipal clerks and staff who work in the clerk’s department. Level 2 builds on Level 1 and introduces management and leadership skills that help clerks navigate this complicated profession. 

Please note: 

  • If you plan to attend both Level 1 and Level 2, please take them in order and start with Level 1.

  • Attendance and participation are expected on all four days. Please confirm your availability on the class dates prior to registering.

  • MCI does not include training for the 2022 municipal election. The AMCTO Municipal Elections Training Program (AMETP) is offered separately.

MCI Level 2 Program Structure  

The program consists of the following components:   

  • Four days of live instruction and moderated discussions via Zoom, led by experienced clerks and experts in municipal government. Days start at 8:30 am and wrap up by 2:45 pm.  

  • Scenario-based exercises and group discussions.

  • Online networking with participants across the province.

You will receive a certificate of completion upon fulfilling the requirements of the program. 

Who Should Attend 

  • Municipal staff who have completed MCI Level 1 

  • Municipal clerks who wish to enhance their management and leadership skills or advance in their career  


The MCI Level 2 program addresses the intricate dynamics and relationships that clerks need to manage across the municipality. 

  • Evolving role of clerks and challenges and opportunities (Instructor: Rick O'Connor, City Clerk, City of Ottawa)

  • Leading with purpose as a public sector leader (Instructor: Debi Wilcox, CEO and Founder of Meeting Solutions Group, Professional Registered Parliamentarian) 

  • Building relationships to further personal and organizational goals (Instructors: Michelle Casavecchia-Somers, Former CAO/Clerk, Township of Malahide and Michelle Smibert, Director of Corporate Services/Clerk, Town of Tillsonburg)

  • Effective communication and dealing with sensitive issues (Instructors: Michelle Casavecchia-Somers and Michelle Smibert) 

  • The role of the clerk in teaching, coaching, and mentoring teams (Instructor: Genevieve Scharback, Director of Administration/Clerk, Municipality of West Grey)

  • Records management program implementation and change management (Instructors: Annette Gilchrist, CAO/Clerk/Treasurer, Township of Bonnechere Valley and Ilidia Sa Melo, Records Information Specialist, Township of Woolwich)

  • Root causes, connections, and impacts—elevating your strategic thinking in a complex environment (Instructor: Sandra McKenzie, Senior HR Leader)

  • Succession planning (Instructor: Bruce Beakley, Vice President, Human Resources, Strategy and Transformation, St. Joseph's General Hospital Elliot Lake)

  • Panel: Clerks and leadership in unusual/emergency situations (Panelists: John Elvidge, City Clerk, City of Toronto; John Hannam, Former City Clerk, City of Thunder Bay; Kayla Thibeault, Director of Legislative Services/Clerk, Town of Gravenhurst)

Refund Policy: All cancellations must be confirmed to AMCTO in writing. A refund levy of $226.00 (includes HST) will be applied to all cancellations received up to fourteen (14) business days prior to the event. Refunds are not granted for cancellations made within thirteen (13) days or less of the event date.