Education & Events

Best Practices in the Operation, Compliance, and Approval processes for Cemeteries and Crematoriums

Best Practices in the Operation, Compliance, and Approval processes for Cemeteries and Crematoriums under the Funeral, Burial and Cremation Services Act, 2002

Understanding and implementing legislated requirements when overseeing the operation, maintenance, finances and approval processes of Cemeteries and Crematoriums. Responding to and dealing with neglected and abandoned cemetery issues in order to better serve the community.


  • Importance of cemeteries to your community
  • Recognition of consumer rights in the provision of cemetery and crematorium services
  • Essentials for operating cemeteries – By-laws, Price lists, Care and Maintenance Funds, Record keeping etc.
  • By-law content requirements and need for timely updates
  • Importance and reasons for ensuring ongoing Care and Maintenance Fund/Account growth
  • Identify approval criteria for Bereavement related establishments – Cemeteries, Crematoriums, Funeral and Transfer Services
  • Addressing indirect consequences of approval on public health and public interest
  • Recognising common issues and preventing negative impacts to the community


  • Ensure smooth and seamless operation and maintenance of cemeteries and crematoriums and the ability to operate “active” cemeteries

  • Deal with issues and complaints related to neglected and abandoned cemeteries
  • Provide approvals based on safety to the community; keeping environmental concerns in mind
  • Ability to justify decisions made, based on legislation not emotion
  • Recognize your job as “having a purpose” and “providing a service”
  • Confirms your position in serving your community
  • Ensure approval decisions are defendable i.e. based on legislation and community acceptance.


  • Members involved in the operation and maintenance of Cemeteries, Crematoriums, Parks and Water supply systems
  • Approval departments – Planning, building, water and air regulation personnel
  • City and Regional Conservation staff 


Michael D’Mello is the Deputy Registrar at the Bereavement Authority of Ontario.  One of his responsibilities is Outreach and Education specifically related to cemeteries and crematoriums  licensed and operated under the Funeral, Burial and Cremation Services Act, 2002. As the Registrar, from 2000 – 2016, with the Ministry of Government and Consumer Services, he administered the Cemeteries Act (Revised) and, subsequently as of July 1, 2012, the Funeral, Burial and Cremation Services Act, 2002, to regulate cemeteries, crematoriums and burial site discoveries.

Michael attended the University of Toronto and subsequently had a career in Policing with the Toronto Police.  He is also a Real Estate Broker. His varied work experience includes Investigations with the Ministry of Government and Consumer Services and subsequent interaction with most religious organizations, ethnic groups and municipalities, First Nation communities, police, coroners and archaeologists. He responds to Media inquiries and provides insight and his views on cemetery and other bereavement related matters to MP’s, MPP’s, mayors and Provincial and Federal Ministries and their legal counsels.  He has an excellent working relationship with the Ministries of Heritage, Sport, Tourism, Culture and Industry; Indigenous and Aboriginal Affairs; Natural Resources & Forestry and Transportation.  A priority in his work is the appropriate care and operation of cemeteries to ensure consumer protection, and their preservation as religious historic and heritage sites. 

Member: $361.60 ($320 + HST)
Non-Member: $452.00 ($400 + HST)






HUNTSVILLE – May 28, 2020 (Registration deadline: May 14) 
The Annex ( is separate building beside the main Library) 
1 Minerva Street East 
Huntsville, ON P1H 1P2
(705) 789-5232

Refund Policy: All Cancellations must be confirmed in writing. A refund levy of $113 (includes HST) will be applied to every cancellation received up to fourteen (14) business days prior to the holding of the session. No refunds will be made for cancellations of less than fourteen (14) business days prior to the holding of the session.

Disclaimer: AMCTO reserves the right to decline registration based on proprietary information/material being presented at this session, and for other reasons such as copyright issues. We will endeavour to make sure all scheduled events take place, but AMCTO reserves the right to alter, change or cancel dates, venues and workshops, for any reason.  "This personal information, which you may provide to us, is used only for internal purposes to process your registration fee payment and to contact you or to distribute AMCTO-related materials to you, in the event that you have identified this personal contact information as your preferred means of contact."