Education & Events

Improving Service Delivery in Municipalities through Shared Services and Collaboration

Improving Service Delivery in Municipalities through Shared Services and Collaboration
Small rural municipalities are always scrambling to do more with less money. In March 2019, the Province of Ontario invested funds with 405 small and rural municipalities in order to help them plan, modernize and improve the way they provide services to their communities. This one-day workshop is intended to provide ideas and a forum for brainstorming on how municipalities can work together to organize shared services which will improve service delivery without increasing tax dollars. 

What You Will Learn:
  • How to perform useful service delivery reviews
  • The Municipality as a Service Arranger
    • Outsourcing through Private Firms
    • Collective Hiring for Common Services
    • Development of shared services agreements, 
  • Public Partnerships
  • Public Private Partnerships
  • Shared Services using IT solutions and capital investments
Why Attend:
  • The workshop is intended to provide ideas on what alternative service delivery models have been put in place in Ontario 
  • This workshop will help foster ideas by brainstorming with other rural and small municipalities on potential methods of service delivery that will save money in the short and long term through alternative service delivery models.
  • The workshop will lead up to the preparation of the 2020 Municipal budget and could assist in development of service delivery that will keep tax rates lower.
Who Should Attend:
Senior management from small rural municipalities that can influence service delivery

About the Instructor:
James Cox has been the Manager of Economic Development, Tourism, and Special Events for the Municipality of Leamington since 2017. James has over 10 years of experience in municipal government, with a variety of roles across urban and rural municipalities, including the Town of Goderich, the Chatham-Kent Police Service, the Town of Richmond Hill, and the Municipality of Markstay-Warren. Originally from the town of Dorchester, Ontario, James holds a Master’s of Public Administration degree from the University of Ottawa and an Honours Bachelor’s degree from Queens University. 

Upcoming Location:

Vaughan- November 29
(half-day session -12:30pm- 4pm) 
Vaughan City Hall (Multi-Purpose Room)
2141 Major Mackenzie Drive
Vaughan ON L6A 1T1

This workshop will be held in conjunction with the Zone 4 Fall Meeting .

Refund Policy: All Cancellations must be confirmed in writing. A refund levy of $113 (includes HST) will be applied to every cancellation received up to fourteen (14) business days prior to the holding of the session. No refunds will be made for cancellations of less than fourteen (14) business days prior to the holding of the session.

Disclaimer: AMCTO reserves the right to decline registration based on proprietary information/material being presented at this session, and for other reasons such as copyright issues. We will endeavour to make sure all scheduled events take place, but AMCTO reserves the right to alter, change or cancel dates, venues and workshops, for any reason.  "This personal information, which you may provide to us, is used only for internal purposes to process your registration fee payment and to contact you or to distribute AMCTO-related materials to you, in the event that you have identified this personal contact information as your preferred means of contact."