Education & Events
 
Conference Program at a Glance

 
Date and time
Location


Education & Events
 
Conference Program at a Glance
Jun
07

10:00 a.m. - 4:00 p.m.


Monterra Golf Course is an inclusive course designed for golfers to exceed their own expectations from tee-off forward. Monterra Golf features rolling bent grass fairways, 86 bunkers, ravines, creeks, lakes, and elevated tee shots in an inspiring mountain setting that makes for memorable rounds. We take care of the little details like GPS tracking on all carts so that you can focus on the big picture.

 
11:00 a.m. - 7:00 p.m.
Location: Conference Centre Atrium
 
4:00 p.m. – 5:00 p.m.

Location: Algonquin Room
 
5:00 p.m. – 7:00 p.m.

Presenter:  Rick Johal CAE, MPA – Director Member & Sector Relations, AMCTO

Location: Nipissing Room
 
5:15 p.m. – 6:45 p.m
Invitation only event for executive members of AMCTO’s 9 regional zones to network and discuss common issues.

Location: Reflections Room
 
6:30 p.m. – 9:30 p.m.

It’s time to say hello to old friends and make some new ones. The Opening Reception and Trade Show will provide good food and conversation while you explore great new resources and services to make your job easier! 

Location: The Courts

 
 
9:30 p.m. – 1:00 a.m.
Location: Georgian Bay Ballroom
 
Jun
08

7:00 a.m. – 4:00 p.m.
Location: Conference Atrium Centre
 
7:00 a.m. – 8:15 a.m.
Location: The Courts
 
7:00 a.m. – 8:15 a.m.
Through peer to peer learning, existing accreditation holders will walk you their experiences in completing their accreditation submission and the things that reviewers look for when they are evaluating your submission.  This session is aimed at both prospective applicants and registered candidates.

Location: Algonquin Room
 
7:00 a.m. – 2:00 p.m.
Location: The Courts
 
8:30 a.m. – 9:30 a.m.

Location: Huron Grand Ballroom
 

 
9:30 a.m. – 10:00 a.m.

Location: Huron Grand Ballroom
 
10:00 a.m. – 10:30 a.m.
Location: The Courts
 
10:00 a.m. – 3:00 p.m.
The food tour is the way to enjoy great food, good company, and a touch of  Collingwood history. Indulge in a variety of flavours as you visit some of Collingwood's favourite restaurants. This showcase of local restaurateurs is a progressive food adventure that will give you a taste of Collingwood's incredible eateries.

Location: Group to meet outside the front entrance of the Grand Georgian at 9:45 a.m.
 
10:30 a.m. – 11:30 a.m.


An in-demand speaker, author, coach and consultant, Michelle Cederberg believes that personal and professional success is directly influenced by how well we harness the physical, mental and emotional capacity we each have within us. She helps people boost that capacity, so they gain clarity, build confidence, and get the discipline to create the life and career they want.

Location: Huron Grand Ballroom

 
11:30 a.m. – 12:00 p.m.

Location: Huron Grand Ballroom
 

 
12:00 p.m. – 1:45 p.m.
Location: The Courts
 
2:00 p.m. – 3:30 p.m.
 
  A.  Governance 101:  Best Practices for Local
      Government Professionals

      Location:  Silver Creek
 
 
  How does one keep up with increased demands & legal requirements, all while keeping citizens engaged AND meeting cyber security standards? Join our panel as we discuss the important topic of guiding good governance with a modern approach and come back with actionable items you can start implementing in your community today.
 
Presenters:
  • Laurel Masters, Asset Management Specialist – Customer Success Team Lead, iCompass
  • Josh Fruecht, Governance Specialist – Governance Advisor, iCompass
  • Pat Osborne, Cyber Security & Compliance Associate, Outhaul Consulting
  • Sam Sidawi, Chair, Asset Management Ontario 
 
 
  B.  Labour & Employment Law/Municipal Case
      Law Update

      Location:  Petun I & IV  
 
 
  This session will be provide a succinct but comprehensive summary of recent judgments and decisions on municipal/planning law and labour/employment law.  The joint presentation will focus on recent rulings that impact municipalities and what the consequences of these ruling may be for local governments.
 
Presenters:
  • Alan Whyte, Partner, Cunningham Swan
  • Kalen Ingram,  Associate, Cunningham Swan     
 
 
  C.  Cybersecurity:  A Team Sport
      Location:  Petun II & III  
 
 
  As we continue to exploit the potential of data to solve the challenges of the present and the future, security and privacy have become paramount. Individual security depends on all of us and has become a top priority in order to protect the interests of the individual and of society.  As a response, public institutions have come together to protect their collaborations, keep sensitive data secure, while enabling progress. This session explores how cybersecurity in Canada can aim to do so by allowing for secure access to and continuity of digital infrastructure for public institutions.
 
Presenters:
  • Farooq Naiyer, Chief Information Security Officer, ORION
  • David Smith, Chief Technology Officer, ORION 
 
 
  D.  The Frontenac Lean Journey – Finding
      Efficiencies in Rural Ontario

      Location:  Kolapore 
 
 
  The County of Frontenac began its Lean Journey in 2015 and since then they have undergone an organizational transformation. The Frontenac approach to Lean has been effective in engaging staff and changing the conversation from “we have always done that” to “how can we do things better?” In this session, our presenters will recount the Frontenac Lean Journey and highlight the tools and projects that have made the program a success.
 
Presenters:
  • Kevin Farrell, Manager of Continuous Improvement, County of Frontenac
  • Jannette Amini, Manager of Legislative Services/Clerk, County of Frontenac
 
 
3:30 p.m. – 4:00 p.m.
Location: Petun Foyer/Georgian Bay Foyer
 
4:00 p.m. – 5:30 p.m.
 
  A.  Ontario’s Open Meeting Rule and Its
      Exceptions

      Location:  Silver Creek 
 
 
  This session will provide you with a primer on Ontario’s “open meeting rule”, including what exemptions apply and when, what procedures govern and how votes may be taken at a closed meeting.  Discussion will also consider common pitfalls and best practices for closed meetings, and  what happens when there is a closed meeting investigation.
 
Presenter:
  • John Mascarin, Partner, Aird & Berlis LLP 
 
 
  B.  The Stigma of the Elephant –
      Mental Health in the Workplace

      Location:  Petun I & IV  
 
 
  Mental health is an issue that impacts every workplace in Canada.  Employers and employees both benefit from a psychologically healthy workplace.   It remains however, very much the “elephant in the room” within the municipal sector.  This session will provide some information, framed by the presenters’ personal experience and will offer an opportunity to get some tools to take back to your organization with respect to this important topic.
 
Presenters:
  • Chris Wray, CAO/Clerk, Township of Johnson
  • Jody Johnson, Senior Legal Counsel, Region of Halton 
 
 
  C.  Effective Employee Performance Management
      Location:  Petun II & III  
 
 
  Performance reviews are a great tool to boost employee engagement and to provide growth opportunities for staff. The key, however, is learning how to do it right. Learn useful practices about how to best communicate during these reviews and tips on how to enhance the review process for your employees. This session will also include an opportunity for Participants to build/develop their own Performance Appraisal / Review Template during the session (bring a laptop or tablet to participate!).
 
Presenter:
  • Matthew Savino, Managing Partner, SHRP Limited
 
 
  D.  From Data to Strategy to Action –
      Building an Economic Development
      Strategic Plan

      Location:  Kolapore 
 
 
  Data mining and meticulous review isn’t for everyone, but when the right person is on the job and the data is brought to the surface, this careful research provides an invaluable opportunity. With the right collection of data, a creative and customized strategy can be built. Come and heare how the Town of Saugeen Shores is implementing an Economic Development Strategic plan based on data and is seeing results.
 
Presenters:
  • Jessica Linthorne Ec.D., Director - Strategic Initiatives, Town of Saugeen Shores
  • Aileen Murray Ec.D. (F), President, Mellor Murray Consulting
  • David Campbell, President, Jupia Consultants Inc.
 
 
9:30 p.m. – 1:00 a.m.

Location: Georgian Bay Ballroom
 
Jun
09

7:30 a.m. – 3:00 p.m.
Location:  Conference Centre Atrium
 
7:00 a.m. – 8:15 a.m.
Location:  Huron Grand Ballroom
 
7:00 a.m. – 8:15 a.m.
Join your peers for breakfast and discussion about current topics of interest to municipal professionals across Ontario.  
 
  A.  Topic 1 - TBD
      Location:  Georgian Bay Ballroom I 
 
 
  B.  Topic 2 - TBD
      Location:  Georgian Bay Ballroom III 
 
  
  C.  Topic 3 - TBD
      Location:  Georgian Bay Ballroom IV
 
 
8:30 a.m. – 10:00 a.m.
 
  A.  Shared Services in the Municipal Sector
      Location: Silver Creek
 
 
  The municipal world is increasingly challenging from a fiscal perspective.  Shared services provide an opportunity for municipalities to get creative and innovative in the way municipal services are delivered to the broader community.  Come here about one municipality's experience and see what lessons you can take back to your own municipality.
 
Presenters:
  • Jag Sharma, Chief Administrative Officer, Town of Newmarket
  • Lisa Lyons, Director of Legislative Services/Town Clerk, Town of Newmarket
  • Kiran Saini, Deputy Town Clerk, Town of Newmarket
 
 
  B.  So You Are A Clerk – What Did I Get Myself
      Into?

      Location: Petun I & IV 
 
 
  A Municipal Clerk has to juggle and keep many balls in the air at the same time.  If you are a new(er) Clerk, attend this session to get tips on managing the mountain of tasks such as agenda preparation, council meetings, dealing with the media and other legislated tasks.
 
Presenter:
  • Nancy Wright-Laking, Retired Municipal Clerk
 
 
  C.  Crisis Communications – What to Say at the
      Worst of Times

      Location:  Petun II & III
 
 
  Bad things can happen to any organization, large or small, public or private. They can lead to unexpected and potentially devastating impacts on reputation.  Any organization needs to be prepared with a plan on how to communicate in times of crisis.  This session will offer essential, practical tips on how to preserve your reputation in the public eye at the worst of times.
 
Presenter:
  • Sean Mallen, Principal, Sean Mallen Communications
 
 
  D.  How the Digital World is Changing Risk
      Management for Municipalities

      Location: Kolapore 
 
 
  Technology is creeping into every aspect of our day to day lives including using software systems to assist in managing your day to day administration of insurance, tracking assets, allocating costs, risk management, claims management and implementing best practices. This session will explore how implementing technology and understanding how this will improve your risk management can help in containing cost of insurance and total cost of risk to your organization.
 
Presenters:
  • Terry Patterson, Senior Vice President, AON Risk Services Inc.
  • Craig Rowe, Business Risk & Insurance Specialist, ClearRisk Inc.
 
 
10:00 a.m. – 3:00 p.m.

Join this tour where you will get to sample beers at Side Launch Brewing first, then get a tour and more tastings at The Collingwood Brewery and finish off at Thornbury Cidery with a flight of either cider/beer/wine followed by an enjoyable lunch at Blue Mountain Resort.

Location: Group to meet outside the front entrance of the Grand Georgian at 10:45 a.m.

 
10:00 a.m. – 10:30 a.m.
Location: Petun Foyer/Georgian Bay Foyer
 
10:30 a.m. – 12:00 p.m.
 
  A.  The Albatross of Procedural Bylaws
      Location: Silver Creek
 
 
  With evolving pressures on elected officials and municipal staff, there is a greater demand by the public for better transparency and accountability.  Reviewing and writing an effective Procedural Bylaw is not an easy task. This session will review some of the tools to help you “kick start” the process and the confidence needed to get the assignment completed.
 
Presenter:
  • Denise Labelle-Gelinas, Professional Parliamentarian
 
 
  B.  Recovering from Disasters – A Team Effort
      Location:  Petun I & IV
 
 
  Extreme weather events, driven by climate change are more pronounced; high temperatures in summer are rising, and heavy downpours are increasing, windstorms and tornados threaten communities. Attend this session to understand the role of Property and Casualty Insurers, The Red Cross, and Municipal government after disasters strike and hear best practices and experiences to prepare us for future events driven by climate change, including the provincial Municipal Disaster Recovery Assistance and Disaster Recovery Assistance for Ontarians programs.
 
Presenters:
  • Pete Karageorgos, Director - Consumer & Industry Relations, Insurance Bureau of Canada
  • Representative from Canadian Red Cross (TBD) 
 
 
  C.  Be the Bean and Transform the World
      Around You

      Location:  Petun II & III
 
 
  You may think that you can’t impact those around you but today you will learn all about transforming your environment one person, one step at a time.  Sometimes life happens and those events can define us if we let them.  The outcome will depend on if you choose to be the carrot, the egg or the coffee bean.  So - be the bean.
 
Presenter:
  • Anne B. Uecker, Certified Trainer, AnneUSpeaks
 
 
  D.  Expanding Rural Services Without Increasing
      Operating Costs

      Location:  Kolapore
 
 
  Learn how the Hamilton Public Library has successfully adopted a remote support model, originally developed in Europe, to increase a rural library hour’s from 17 hrs a week to 60 hrs.  This model which has had a minimal impact on the operating budget has been duplicated at a 2nd location with plans to implement at 3 more rural libraries.  Learn about the technology and the security measures put in place to ensure a successful rollout.  What other services could this model be used for?
 
Presenter:
  • Paul Takala, Chief Librarian/CEO, Hamilton Public Library
 
 
12:00 p.m. – 1:30 p.m.

Location:  Huron Grand Ballroom
 
12:00 p.m. – 2:30 p.m.

Location: Algonquin Room

 
1:45 p.m. – 3:15 p.m.
 
  A.  Community Benefits & Development Charges
      –  Did We Gain or Lose Revenue?

      Location: Silver Creek
 
 
  With the passage of Bill 108, amendments to the Development Charges Act (D.C.A.), 1997 and the creation of Community Benefits Charges (C.B.C.) will alter how municipalities recover the capital costs associated with residential and non-residential growth.  This session will overview these changes, review the methodology and public process for the new C.B.C. and provide preliminary impact estimates on small, medium and large urban and rural municipalities.
 
Presenters:
  • Gary Scandlan, Director, Watson & Associates Economists Ltd.
  • Andrew Grunda, Principal, Watson & Associates Economists Ltd.
 
 
  B.  Be Forward Focused!  The Power of
      Positive Leadership – Taking it to
      the Next Level

      Location: Petun I & IV
 
 
  In this fun and interactive session, participants will be guided to develop their own positive leadership plan based on The Power of Positive Leadership by Jon Gordon. Every organization needs its employees to work together and reach common goals, but collaboration as a team is vital for success. As a leader or team member, participants can learn what their strengths are and also how to build on their weaknesses for positive outcomes. Collaboration, recognizing and acknowledging everyone’s perspective will be reviewed so participants can understand how it leads full circle back to a great team, great culture and great work environment.
 
Presenters:
  • Debi Wilcox, CEO/Founder, Meeting Solutions Group
  • Anne B. Uecker, Certified Trainer, AnneUSpeaks
 
 
  C.  It Takes Two to Make a Thing Go Right
      Location:  Petun II & III
 
 
  This session will provide an overview of records management and privacy strategies to help municipalities improve recordkeeping, reduce compliance risks and improve efficiencies. We will also discuss municipal trends and technologies and industry standard best practices.

Presenters:
  • Else Khoury, Founder, Seshat Information Consulting
  • Nina Beck, President, The Information Professionals
 
 
  D.  Staying Calm in a Storm of Municipal Chaos
      Sponsor:  Nuclear Waste Management
      Organization

      Location:  Kolapore
 
 
  Municipal staff are, far too often, becoming frustrated, burned out and generally fed up.  Demands on our time, energy and enthusiasm sometimes go well beyond our capacity to deliver.  We want to do so much but there are limits.  This session will help you to achieve more balance in your life at work, allowing you to becoming a shining star rather than a shooting star. 
 
Presenter:
  • Garth Johns, Principal, Garth S. Johns Consulting 
 
 
5:30 p.m. – 6:30 p.m.
Join us at the annual AMCTO Gala Dinner, where we salute our outgoing AMCTO President and this year’s Prestige Award honouree. Enjoy an amazing plated dinner followed by exceptional entertainment.
(After 5 PM business attire)
 
5:30 PM - 6:30 PM
Gala Reception
 
Location: Conference Centre Atrium 
 
 
6:30 PM - 9:00 PM
Gala Dinner
 
Location: The Courts
 
 
6:30 p.m. – 1:00 a.m.


Dave Murphy Band 

If you are ready for a night of great music, fun and dancing you are ready for the Dave Murphy band!  Formed by keyboardist and vocalist Dave Murphy in 1993, the band has entertained constantly ever since, having performed over 3000 times!  The band is renowned for their musicianship and versatility, performing a huge range of popular styles with a focus on dancing, dancing and more dancing!

This band loves to play and it shows, so be ready for a good time and plenty of dancing with the Dave Murphy Band.

Location: The Courts

 
Jun
10

8:00 a.m. – 10:45 a.m.
Location: Conference Centre Atrium
 
7:00 a.m. – 8:00 a.m.
Location: Huron Grand Ballroom
 
8:00 a.m. – 9:15 a.m.
Back by popular demand, AMCTO is offering a session where a panel of Municipal leaders and experts from several operation areas answer questions from delegates which have been placed in a ‘question box’ at registration, or sent in via survey and Twitter. 
 
Panelists:
  • TBD
Location: Georgian Bay Ballroom
 
9:30 a.m. – 11:00 a.m.
 
  A.  Bring Yourself to Work Day:  Maintaining Your
      Sanity and Sense of Self at Work

      Location: Silver Creek
 
 
  With over 25 years’ experience working in the public sector, our presenters have experienced firsthand those inevitable changes faced by public sector employees - restructuring, job reclassifications and relocations to name a few.  How did they survive these changes while maintaining their sense of sanity and, more importantly, sense of self?  This relatable, experience-driven and interactive workshop will cover strategies for dealing with change in a healthy and professional manner, how to avoid burn-out, techniques and resources for self-care, and examine the benefits of being your authentic self at work.
 
Presenters:
  • Megan Bonenfant, Deputy Clerk, Township of Billings
  • Mel Heatlie, Communications Specialist, District of Muskoka
 
 
  B.  How to Turn a PWOT Meeting into a
      Leadership Driven Meeting

      Location:  Petun I & IV
 
 
  We’ve all heard the statistics and been to our share of bad, boring meetings, in fact some even say they are a Potential Waste of Time. No one wants to attend unnecessary and unproductive meetings. But do all meetings have to be this way?  This collaborative workshop will help participants design and refine strategies to assist with meetings. It will cover the different types of meetings, along with the personalities that attend these meetings and how to navigate to ensure goals are met through the right meeting format.
 
Presenter:
  • Debi Wilcox, Founder & CEO, Meeting Solutions Group
 
 
   C. Municipal Innovation Certification –
      Preparing Your Municipality for Innovation

      Location:  Petun II & III 
 
 
  Innovation is more than a buzz word. Municipalities that are poised to take advantage of the innovation economy will be best equipped to respond to the demands for efficiency and labour shortages that your citizens demand. Participants will learn the simple five step process required to become Municipal Innovation Certified.
 
Presenters:
  • Kelly Pender, Chief Administrative Officer, County of Frontenac
  • Sheridan Graham, Director - Corporate Projects & Services, County of Peterborough
 
 
  D.  GST/HST Municipalities Outreach
      Location:  Kolapore
 
 
  Would you like to know what’s new in GST/HST for municipalities?  The Canada Revenue Agency (CRA) is expanding its current GST/HST Outreach activities to include selected municipalities.  If you are interested in hearing about the most important CRA legislative and administrative provisions that can impact municipalities and would like to learn more about this new Outreach initiative please join us for the presentation.
 
Presenter:
  • Michael Monk, National GST/HST Outreach Program, Canada Revenue Agency
 
 
11:00 a.m. – 11:30 a.m.
Location:  Conference Centre Atrium
 
11:30 a.m. – 12:30 p.m.
Bob Gray discovered his first memory technique when he was seven. He was given a magic book that showed him how to remember a twenty-item list. Shortly thereafter he was called on to ‘do the memory trick’ at family parties.
 
For over 25 years Bob has travelled across 6 continents entertaining and teaching memory development keynotes and workshops. He is a Certified Speaking Professional (the highest earned designation in the speaking profession) and in 2006 was inducted into the Canadian Speaking Hall of Fame.

Location:  Huron Grand Ballroom
 
12:30 p.m. – 1:30 p.m.

 

  • ​2020-2021 President’s Inaugural Remarks
  • Closing Presentations & Prize Draws

  • Boxed Lunch 

Location:  Huron Grand Ballroom