Critical Training When You Need It
We regularly develop and offer new workshops and webinars that focus on critical legislative, technical, and practical issues of interest to particular local government departments. Webinar topics cover current sector trends with the goal of enhancing knowledge and practical experience, while workshops focus on collaboration and skills-based outcomes for municipal professionals at all stages of their careers.
Upcoming Workshops & Webinars
This workshop is currently FULL. Please note that we have added an additional date for this workshop on April…
This workshop is currently FULL. Add your name to our waitlist:
Ever wonder what to do and what not to do in the world of clerks commissioning? We'll dive into the who, what, and why (and why not's) of affidavits and responsibilities within the clerk's role as Commissioner of Oaths. We'll also explore key considerations for commissioning both in-person and virtually. This session will look at the…
Empower your government team with our dynamic webinar designed to elevate internal customer support skills. Delve into the essential aspects of communication, courtesy, respect, consistency, reciprocity, and teamwork, cultivating a resilient corporate culture.
Public-sector professionals can reap substantial benefits from…
One of the best-known, and perhaps least understood of all the municipal tools, the Procedure Bylaw, is an iconic document. At first glance, such mandatory "Rules of Procedure" are intended to facilitate the meetings of council as well as various committees and other local government bodies. They are also meant to oversee the…