Emma leads initiatives that help design and deliver better services through collaboration, experimentation, and evidence-informed approaches. Her work focuses on building innovation capacity across government, supporting cross-departmental problem-solving, and helping teams co-design solutions to complex public sector challenges.
Emma leads Durham Region’s Innovation and Design Services program and has played a key role in advancing initiatives such as the Region’s Innovation Strategy and AI Design-a-thon. With a background spanning neuroscience, organizational development, and public sector innovation, she brings a systems-thinking approach to organizational change, helping government organizations adapt and evolve in the face of complex and rapidly changing environments.